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© 2026 Torres Collective Co., LLC. The Shoebox Fix Co. is a brand of Torres Collective Co., LLC.Privacy Policy · Terms · Disclaimer

Privacy PolicyLast updated: August 27, 2026The Shoebox Fix Co. is a brand of Torres Collective Co., LLC, a Florida limited liability company. In this policy, “The Shoebox Fix,” “we,” “us,” and “our” refer to Torres Collective Co., LLC.1. ScopeThis Privacy Policy explains how we collect, use, disclose, and protect information when you visit theshoeboxfix.com, submit our application, communicate with us, or use a client portal or related service we provide.2. Information We CollectWe may collect:• Contact information, including your name, business name, email address, and phone number.
• Business information you provide in an application, including your business type, communication preferences, and general tax-filing status.
• Information you provide in messages, consultations, forms, and service-related communications.
• Client records and documents you choose to provide after becoming a client, including bookkeeping records, receipts, statements, transaction information, and other materials needed to perform agreed services.
• Technical information that may be collected automatically by our website and service providers, such as device and browser information, IP address, referring pages, approximate location, and website activity.Please do not send passwords, account login credentials, Social Security numbers, full payment-card numbers, or other highly sensitive information through our public website, application form, or ordinary email. Clients will receive instructions for securely providing documents and access.3. How We Use InformationWe use information to review applications, determine whether our services may be a good fit, respond to questions, schedule consultations, provide requested services, set up private client access, maintain and secure our systems, keep business records, prevent misuse, enforce agreements, and comply with legal obligations.Submitting an application does not create a client relationship and does not guarantee that services will be offered.4. How We Share InformationWe do not sell personal information. We do not share personal information for cross-context behavioral advertising.We may disclose information:• To service providers that help us operate our website and business, including Carrd, Microsoft Forms, Microsoft 365, SharePoint, email, scheduling, security, and other business-support providers.
• To professional advisers, insurers, or contractors who need the information to support our business and are expected to handle it appropriately.
• When required by law, legal process, or a valid government request.
• When reasonably necessary to protect our rights, clients, business, or others from fraud, misuse, security threats, or harm.
• In connection with a merger, financing, acquisition, reorganization, or sale of business assets, subject to appropriate protections.Third-party services process information under their own terms and privacy practices.5. Cookies and Technical DataOur website and the services linked from it may use cookies or similar technologies that are necessary for security, functionality, performance, or basic analytics. You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.We do not currently use website information for targeted advertising. If that practice changes, we will update this policy and provide any choices required by law.6. Data RetentionWe keep personal information only for as long as reasonably necessary for the purposes described in this policy, including evaluating applications, providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary depending on the type of information and the reason it was collected.7. SecurityWe use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, email system, cloud service, or method of transmission is completely secure, so we cannot guarantee absolute security.8. Your Choices and Privacy RequestsYou may ask us to access, correct, or delete personal information you have provided, or to stop nonessential marketing communications. Some requests may be limited by legal, contractual, security, recordkeeping, or other legitimate requirements.To make a request, email [email protected]. We may need to verify your identity before completing the request.9. Children’s PrivacyOur website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and address it.10. Third-Party LinksOur website may link to Microsoft Forms, social media platforms, and other third-party websites. We do not control their privacy or security practices. Review their policies before providing information.11. United States OperationsWe operate from the United States. If you access our website from another country, your information may be processed in the United States or other locations where our service providers operate. Privacy laws may differ from those in your location.12. Changes to This PolicyWe may update this Privacy Policy as our services, technology, or legal obligations change. The updated version will be posted with a revised “Last updated” date.13. Contact UsTorres Collective Co., LLC
The Shoebox Fix Co.
[email protected]Return Home

Terms and Conditions of UseLast updated: August 27, 2026The Shoebox Fix Co. is a brand of Torres Collective Co., LLC, a Florida limited liability company.1. Agreement to These TermsThese Terms govern your use of theshoeboxfix.com and the information, application forms, links, and resources available through it. By using the website, you agree to these Terms, our Privacy Policy, and our Website Disclaimer. If you do not agree, do not use the website.You must be at least 18 years old and able to enter into a binding agreement to use this website or submit an application.2. About the WebsiteThe website provides general information about The Shoebox Fix and a way to request consideration for services. Website content may be changed, corrected, suspended, or removed at any time.Submitting an application, sending a message, or scheduling an introductory conversation does not create a client relationship. A client relationship begins only after Torres Collective Co., LLC and the client sign a separate services agreement and any required onboarding steps are completed.If a services agreement conflicts with these Terms regarding paid services, the services agreement controls.3. Permitted UseYou may use the website only for lawful purposes. You may not:• Interfere with the website’s operation or security.
• Attempt unauthorized access to the website, forms, accounts, systems, or data.
• Introduce malicious code, automated scraping, or disruptive technology.
• Misrepresent your identity or submit false, unlawful, or infringing material.
• Copy, republish, sell, or commercially exploit website content without written permission.4. Information You ProvideYou are responsible for ensuring that information you submit is accurate and that you have the right to provide it. Do not submit another person’s confidential or personal information without appropriate authority.Information submitted through the website is handled as described in our Privacy Policy. Client documents and access are also governed by the applicable services agreement and onboarding instructions.5. Intellectual PropertyThe website’s text, branding, graphics, design, and other original content are owned by or licensed to Torres Collective Co., LLC and are protected by applicable intellectual-property laws. These Terms do not transfer ownership rights to you.You may view the website for personal or internal business evaluation. Any other use requires our prior written permission.6. Third-Party Services and LinksThe website may link to or rely on third-party services, including Carrd, Microsoft, and social media platforms. We do not control and are not responsible for the availability, content, security, terms, or privacy practices of third parties. A link does not necessarily mean we endorse every statement, product, or service on the linked site.7. No WarrantiesTo the fullest extent permitted by law, the website is provided “as is” and “as available.” We do not promise that the website will always be available, secure, accurate, complete, current, or free from errors or harmful components.8. Limitation of LiabilityTo the fullest extent permitted by law, Torres Collective Co., LLC and its owners, team members, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the website or your use of it.Nothing in these Terms excludes liability that cannot lawfully be excluded or limited. Your rights under applicable consumer-protection laws remain unaffected.9. IndemnificationTo the extent permitted by law, you agree to be responsible for claims, losses, or expenses arising from your unlawful misuse of the website, your violation of these Terms, or material you submit without the necessary rights or authority.10. Governing Law and DisputesThese Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Before filing a claim related solely to the website, the parties agree to make a good-faith effort to resolve the issue informally by written notice. Any proceeding that is not resolved informally will be brought in a court of competent jurisdiction in Florida, unless applicable law requires otherwise.11. ChangesWe may update these Terms by posting a revised version on the website. Changes are effective when posted unless otherwise stated. Continued use of the website after an update means you accept the revised Terms.12. Severability and No WaiverIf any provision is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.13. ContactQuestions about these Terms may be sent to [email protected].Return Home

Website DisclaimerLast updated: August 27, 2026The Shoebox Fix Co. is a brand of Torres Collective Co., LLC, a Florida limited liability company.1. General Information OnlyThe information on theshoeboxfix.com is provided for general informational and educational purposes. It is not individualized accounting, tax, legal, financial, investment, or other professional advice.2. No Professional Relationship Through the WebsiteVisiting the website, submitting an application, sending a message, or attending an introductory conversation does not create a bookkeeper-client, accountant-client, attorney-client, fiduciary, or other professional relationship. A client relationship begins only through a signed services agreement with Torres Collective Co., LLC.3. Scope of Bookkeeping ServicesThe Shoebox Fix provides bookkeeping and related administrative support only as described in each client’s services agreement. We are not a law firm, investment adviser, or financial-planning firm. Unless a signed services agreement expressly says otherwise, we do not perform audits, reviews, attest services, tax-return preparation, or legal services.References to “CPA-ready” or “tax-ready” records mean that we organize bookkeeping information for a client’s tax professional. They do not guarantee that records will satisfy every request, filing requirement, audit, lender, investor, or government agency.4. Client ResponsibilityBookkeeping depends on complete, accurate, and timely information. Clients remain responsible for:• The accuracy and completeness of information and documents they provide.
• Reviewing their records and promptly reporting errors or missing information.
• Business decisions, tax filings, payments, deadlines, legal compliance, and use of the information provided.
• Consulting qualified tax, legal, financial, or other professionals when needed.5. No GuaranteesWe do not guarantee any particular tax result, savings, profit, financing decision, business outcome, or error-free result. Examples, testimonials, or descriptions of past experiences do not promise the same outcome for another person or business.6. Accuracy and AvailabilityWe make reasonable efforts to keep website information useful and current, but we do not guarantee that all content is complete, accurate, or current. Website information may change without notice.7. Third-Party Information and ServicesWe may refer to or link to third-party software, platforms, tax professionals, financial institutions, or other resources. We do not control third parties and are not responsible for their content, decisions, security, availability, services, or results.8. Use at Your Own JudgmentYou are responsible for evaluating information from the website and obtaining advice appropriate to your circumstances before acting on it. To the fullest extent permitted by law, Torres Collective Co., LLC is not responsible for losses resulting from reliance on general website information.9. ContactQuestions about this Disclaimer may be sent to [email protected].Return Home